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Riley is your virtual thrift companion, and here to help you find your next favourite read. You can also ask Riley for recommendations here.

Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what’s beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers—and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)

Up! Your Service Great Ideas : Tools, Tips and Proven Techniques to Lift Your Service Higher

ISBN: 9789810529383
Authors: Ron Kaufman
Date of Publication: 2005-05-14
Regular price Our price:   $5.56
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Goodreads rating 3.64
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Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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Riley is your virtual thrift companion, and here to help you find your next favourite read. You can also ask Riley for recommendations here.

Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what’s beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers—and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)