Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what's beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers"and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)

Author: Ron Kaufman
Format: Paperback
Number of Pages: 262
Publisher: Kaufman Professional Services
Publication Date: 14 May 2005

Additional Information

Sustainability Information

Shipping Information

Payment & Security

American Express Apple Pay Google Pay Mastercard PayPal Shop Pay Visa

Your payment information is processed securely. We do not store nor have access to your payment information.

You may also like

Recently viewed