Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World

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Turning messy marketing data into clear action

This is a strong pick if you want digital marketing to feel less overwhelming and more usable. It takes the intimidating flood of consumer data and breaks it into practical decisions, so you come away feeling smarter rather than buried in metrics. Readers who like business books that are hands-on, current, and immediately applicable will probably find this especially rewarding.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Digital Marketing Analytics: Making Sense of Consumer Data in a Digital World

Regular price $11.90
Unit price
per
Compare to estimated retail price: S$45.00  
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ISBN: 9780789750303
Publisher: Que Pub
Date of Publication: 2013-04-15
Format: Paperback
Related Collections: Business
Goodreads rating: 3.65
(rated by 131 readers)

Description

Why hasn't all that data delivered a whopping competitive advantage? Because you've barely begun to use it, that's why! Good news: neither have your competitors. It's hard! But digital marketing analytics is 100% doable, it offers colossal opportunities, and all of the data is accessible to you. Chuck Hemann and Ken Burbary will help you chop the problem down to size, solve every piece of the puzzle, and integrate a virtually frictionless system for moving from data to decision, action to results! Scope it out, pick your tools, learn to listen, get the metrics right, and then distill your digital data for maximum value for everything from R&D to CRM to social media marketing. Prioritize, because you can't measure, listen to, and analyze everything. Use analysis to craft experiences that profoundly reflect each customer's needs, expectations, and behaviors. Measure real social media ROI: sales, leads, and customer satisfaction. Track the performance of all paid, earned, and owned social media channels. Leverage "listening data" way beyond PR and marketing: for strategic planning, product development, and HR. Start optimizing web and social content in real time. Implement advanced tools, processes, and algorithms for accurately measuring influence. Integrate paid and social data to drive more value from both. Make the most of surveys, focus groups, and offline research synergies. Focus new marketing and social media investments where they'll deliver the most value. Foreword by Scott Monty, Global Head of Social Media, Ford Motor Company
 

Turning messy marketing data into clear action

This is a strong pick if you want digital marketing to feel less overwhelming and more usable. It takes the intimidating flood of consumer data and breaks it into practical decisions, so you come away feeling smarter rather than buried in metrics. Readers who like business books that are hands-on, current, and immediately applicable will probably find this especially rewarding.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.