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Brilliant Customer Service - Brilliant Business

Debra Stevens

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Brilliant Customer Service - Brilliant Business

by Debra Stevens
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Brilliant Customer Service - Brilliant Business
Brilliant Customer Service - Brilliant Business

Elevate service, boost customer loyalty.

"Brilliant Customer Service" is much more than a manual; it's a toolkit for creating a memorable customer experience that could set your business apart. With practical tips drawn from real-world examples, this book could be your secret weapon in winning customer hearts. If you're in business and want customers who don't just come back but also bring their friends, diving into these strategies could be a game-changer.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Brilliant Customer Service - Brilliant Business

by Debra Stevens
Save up to 39%
Compare to estimated retail price: S$25.57  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

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ISBN: 9780273738077
Author: Debra Stevens
Publisher: Pearson
Date of Publication: 2010-10-28
Format: Paperback
Related Collections: Business, Personal Development
Related Topics: Business, Leadership, Management, Personal Development
Goodreads rating: 3.91
(rated by 11 readers)

Description

Keep them coming back for more. Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time again. It’s for anyone involved in any organisation – whether you run your own business, manage people, or you are a customer-facing employee. It doesn’t matter what your budget is, you’ll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES · Identify your customers' real needs and how best to meet them · Build trust and long-term loyalty with your customers to stay ahead of the competition · Make sure you are remembered and recommended.
 

Elevate service, boost customer loyalty.

"Brilliant Customer Service" is much more than a manual; it's a toolkit for creating a memorable customer experience that could set your business apart. With practical tips drawn from real-world examples, this book could be your secret weapon in winning customer hearts. If you're in business and want customers who don't just come back but also bring their friends, diving into these strategies could be a game-changer.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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