Reengineering the Corporation is a must-read for any business owner looking to transform their operations. The book provides numerous case studies and examples of how leading organizations are achieving significant competitive gains through radical redesign of their processes, organization, and culture. Michael Hammer and James Champy's seminal work will teach you how to save costs, achieve unprecedented levels of customer satisfaction, and make your operations more flexible and efficient.

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Reengineering the Corporation, the international bestseller is the pioneering book on the most important topic in business circles reengineering--the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy show how some of the world's premier corporations are reengineering to save hundreds of millions of dollars a year, achieve unprecedented levels of customer satisfaction, and speed up and make more flexible all aspects of their operations.

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