This book could be a good read for individuals who are dealing with difficult people at their workplace. The author, Ken Lloyd, uses real-life examples to help readers understand common workplace behaviors. The book offers practical strategies to help readers deal with such behavior effectively. Users would appreciate the author's positive and professional approach to handling difficult situations.

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Shares the syndicated columnist's answers to on-the-job nightmares and offers advice on dealing with disturbing work environments, communication breakdowns, inappropriate interviews, and problems with co-workers.

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