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Working Knowledge : How Organizations Manage What They Know

Thomas H. Davenport, Laurence Prusak

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Working Knowledge : How Organizations Manage What They Know

by Thomas H. Davenport, Laurence Prusak
Working Knowledge : How Organizations Manage What They Know - Thryft
Working Knowledge : How Organizations Manage What They Know - Thryft
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Working Knowledge : How Organizations Manage What They Know

by Thomas H. Davenport, Laurence Prusak
Condition guide

Book Condition Guide

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ISBN: 9781578513017
Authors: Thomas H. Davenport, Laurence Prusak
Publisher: Harvard Business Review Press
Date of Publication: 2000-05-01
Format: Paperback
Related Collections: Business
Related Topics: Management
Goodreads rating: 3.69
(rated by 213 readers)

Description

This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.
 
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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