Thousands of prices just dropped across Thryft
Our price drop is now live! Find lowered prices on thousands of one-of-a-kind finds across Thryft
Free delivery on all orders above $30
Get 10% off all year round! Join Thryft Club
Get 10% off all year round and $10 off your next order! Join Thryft Club

Your cart

Your cart is empty

Check out these collections!

Bestselling Fiction
Bestselling Nonfiction
Bestselling Books for Children
Vintage and Rare Books
Vinyl Records
Women's Clothing
Men's Clothing

Find more of what you love

Get thoughtful picks from Thryft’s ever-changing collection of pre-loved books, vinyl and CDs—plus occasional sales and events.

By signing up, you agree to receive marketing emails from Thryft. You can unsubscribe at any time.

This item is sold out

Get an email when a matching copy is available again.

What the Customer Wants You to Know: How Everybody Needs to Think Differently

Ram Charan

Which copies would you like?
Condition and budgetAny condition · No price limit

Excludes delivery. This filters future availability alerts; it is not a price-drop alert.

We check inventory once a day. We’ll email you once when we find a matching copy. Copies aren’t reserved. This does not sign you up for marketing emails.
Sale

What the Customer Wants You to Know: How Everybody Needs to Think Differently

by Ram Charan
Save up to 67%
What the Customer Wants You to Know: How Everybody Needs to Think Differently - Thryft
What the Customer Wants You to Know: How Everybody Needs to Think Differently - Thryft

Unlocking the power of customer-centric thinking.

This book could be a good read for anyone who is tired of traditional selling methods and wants to thrive in today's competitive market. Ram Charan's insights on value creation selling provide a fresh perspective on how to build a successful business by understanding and meeting the needs of customers. Through practical examples and clear explanations, the author guides readers towards a mindset shift that can lead to long-lasting customer relationships and increased profitability. Get ready to revolutionize your approach to selling and unlock the power of customer-centric thinking!

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

What the Customer Wants You to Know: How Everybody Needs to Think Differently

by Ram Charan
Save up to 67%
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

Find out more about our process here.

ISBN: 9780143065685
Author: Ram Charan
Publisher: PENGUIN INDIA PORTFOLIO
Date of Publication: 2008-01-01
Format: Paperback
Related Collections: Business, Personal Development
Related Topics: Self Help, Business, Management, Leadership, Personal Development
Goodreads rating: 3.72
(rated by 267 readers)

Description

What The Customer Wants You To Know: How Everybody Needs To Think Differently is a book written by Ram Charan and published by Penguin UK. In this book, Ram Charan brings his expertise and explains how the crisis of a broken selling system can be tackled. According to the author, today selling has become a war of prices. Conducting a business transaction is no longer fun according to the author since most customers feel cheated by their respective vendors. In this book, the author states that the easiest way to avoid the hassle is to understand the customer's point of view. He states that instead of feeling cheated, the consumer should look to the seller for assistance in today's cost-effective times. The author brings in a new aspect of selling, which he calls value creation selling. In a comprehensive and lucid manner, he states that this process will lead to finding a harmonious standing for both the buyer and the seller.The author, Ram Charan, is an experienced business consultant who is considered to be one of India's prime speakers and writers on the subject of business strategies. He graduated from Harvard Business School. He has won several accolades for his work. In 2010, the Economic Times named him Global Indian of the year.The paperback edition of What The Customer Wants You To Know : How Everybody Needs To Think Differently is available for purchase online with an ISBN-10 number of 0143065688 and an ISBN-13 number of 978-0143065685.
 

Unlocking the power of customer-centric thinking.

This book could be a good read for anyone who is tired of traditional selling methods and wants to thrive in today's competitive market. Ram Charan's insights on value creation selling provide a fresh perspective on how to build a successful business by understanding and meeting the needs of customers. Through practical examples and clear explanations, the author guides readers towards a mindset shift that can lead to long-lasting customer relationships and increased profitability. Get ready to revolutionize your approach to selling and unlock the power of customer-centric thinking!

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

You might enjoy this if…

View book details