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Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments

Douglas R. Conant, Mette Norgaard

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Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments

by Douglas R. Conant, Mette Norgaard
Compare to estimated retail price: S$35.71  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

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Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments
Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments

Transform leadership through meaningful everyday interactions.

If you're someone who sees leadership as not just a role but an ongoing practice, "TouchPoints" might resonate deeply with you. The idea that small moments hold the power to shape an impactful leadership style feels both innovative and practical. This isn't about sweeping changes but about the cumulative effect of mindful, everyday connections. As a leader or aspiring one, you could find this approach to be actionable and profoundly humanizing in the hustle of organizational life.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Touchpoints: Creating Powerful Leadership Connections in the Smallest of Moments

by Douglas R. Conant, Mette Norgaard
Compare to estimated retail price: S$35.71  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

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This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

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This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

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*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9781118004357
Authors: Douglas R. Conant, Mette Norgaard
Publisher: Jossey-Bass
Date of Publication: 2011-05-17
Format: Hardcover
Related Collections: Personal Development, Business
Related Topics: Personal Development, Leadership, Business, Self Help, Personal Development, Leadership
Goodreads rating: 3.68
(rated by 283 readers)

Description

A fresh, effective, and enduring way to lead—starting with your next interaction. Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in Touchpoints, Conant and Norgaard argue that these—and every point of contact with other people—are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good news is that anyone can develop "Touchpoint" mastery by focusing on three essential components: head, heart, and hands. Touchpoints speaks to the theory and craft of leadership, promoting a balanced presence of rational, authentic, active, and wise leadership practices. Leadership mastery in the smallest and otherwise ordinary moments can transform aimless activity in individuals and entropy in organizations into focused energy—one magical moment at a time.
 

Transform leadership through meaningful everyday interactions.

If you're someone who sees leadership as not just a role but an ongoing practice, "TouchPoints" might resonate deeply with you. The idea that small moments hold the power to shape an impactful leadership style feels both innovative and practical. This isn't about sweeping changes but about the cumulative effect of mindful, everyday connections. As a leader or aspiring one, you could find this approach to be actionable and profoundly humanizing in the hustle of organizational life.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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