Results Management : Effective People Management To Achieve Excellent Results
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Results Management : Effective People Management To Achieve Excellent Results
Regular price
- Unit price
- / per
ISBN: 9780470825983
Authors:
Ong Teong Wan
Publisher: John Wiley & Sons (Asia)
Date of Publication: 2010-01-01
Format: Hardcover
Goodreads rating: 3.5
(rated by 2 readers)
Description
Results management is part of an integrated management system linking an organization's strategic focus, product/service delivery system, the organization structure, and functional accountabilities supporting product/service delivery to the customer. With over 25 years of working experience with numerous organizations, the author shares his insight on how a results-management system can be established to make wage costs commensurate with productivity, and how to attract and retain talent. This book provides a process for establishing balanced performance measures for all job functions. It demonstrates how to measure individual efficiency and also effectiveness. This process will be a welcome aid to those who find difficulty in establishing performance measures using the SMART criteria. This book not only focuses on performance measurement, but also highlights the importance of performance management -- which emphasizes the achievement of results through and with people. It advocates managing for commitment and not just for compliance to the superior's or organization's expectations. Results Effective People Management to Achieve Excellent Results will help managers understand and accept that results management is their line responsibility, and presents them with the tools and system infrastructure to achieve excellent results!
Condition guide
Book Condition Guide
Books in Like New Condition
This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Very Good Condition
This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Good Condition
We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Well Read Condition
This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
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