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Quality Without Tears: The Art of Hassle-Free Management

by Philip B. Crosby
Compare to estimated retail price: S$30.62  

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Quality Without Tears: The Art of Hassle-Free Management
Quality Without Tears: The Art of Hassle-Free Management

Hassle-free quality management made practical.

If you're keen on streamlining your business processes and eliminating the headaches that come with managing quality, Philip B. Crosby's approach could be a game changer for you. It cuts through the jargon and delves into building quality into your business's DNA in a way that's both intuitive and actionable. This isn't just theory; it's a hands-on guide to making quality a natural aspect of your operations.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Quality Without Tears: The Art of Hassle-Free Management

by Philip B. Crosby
Compare to estimated retail price: S$30.62  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9780070145115
Authors: Philip B. Crosby
Publisher: McGraw Hill
Date of Publication: 1995-05-22
Format: Paperback
Related Collections: Business, Personal Development
Related Topics: Management, Business, Leadership
Goodreads rating: 3.69
(rated by 99 readers)

Description

Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management. It is the paperback version of Crosby's bestseller.
 

Hassle-free quality management made practical.

If you're keen on streamlining your business processes and eliminating the headaches that come with managing quality, Philip B. Crosby's approach could be a game changer for you. It cuts through the jargon and delves into building quality into your business's DNA in a way that's both intuitive and actionable. This isn't just theory; it's a hands-on guide to making quality a natural aspect of your operations.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.