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Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

by Mark Goulston, Keith Ferrazzi
Compare to estimated retail price: S$27.42  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone - Thryft
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone - Thryft

Connect with anyone by mastering listening.

This book is a must-read for anyone struggling to communicate effectively with others. Mark Goulston's techniques remind readers of the importance of truly listening and understanding others, even in the most difficult situations. The book stands out for its practicality and its emphasis on developing emotional intelligence to build stronger connections with people. Readers will finish the book feeling empowered to break through emotional barriers and build lasting relationships based on trust and respect.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

by Mark Goulston, Keith Ferrazzi
Compare to estimated retail price: S$27.42  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

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This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9780814414033
Authors: Mark Goulston, Keith Ferrazzi
Publisher: AMACOM
Date of Publication: 2009-09-15
Format: Hardcover
Related Collections: Business, Personal Development
Related Topics: Personal Development, Management, Leadership, Communication, Self Help, Business, Personal Development, Leadership, Psychology
Goodreads rating: 4.05
(rated by 9054 readers)

Description

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help readers turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen does this by providing simple but powerful techniques readers can use to really get through to people. You’ll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. With this groundbreaking book, readers will be able to master the fine but critical art of effective communication.
 

Connect with anyone by mastering listening.

This book is a must-read for anyone struggling to communicate effectively with others. Mark Goulston's techniques remind readers of the importance of truly listening and understanding others, even in the most difficult situations. The book stands out for its practicality and its emphasis on developing emotional intelligence to build stronger connections with people. Readers will finish the book feeling empowered to break through emotional barriers and build lasting relationships based on trust and respect.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.