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Sale

Four Seasons: The Story of a Business Philosophy

by Isadore Sharp
Save up to 23%
Four Seasons: The Story of a Business Philosophy - Thryft
Four Seasons: The Story of a Business Philosophy - Thryft

Building a global hotel empire through exceptional service.

If you're curious about how a vision can shape an entire industry, "Four Seasons" is a page-turner. Isadore Sharp’s journey from a modest beginning to establishing a gold standard in hospitality is not just inspiring but loaded with insights. Dive into this book for a masterclass in building a brand that's synonymous with excellence, and a reminder of how steadfast values can create an enduring legacy.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Four Seasons: The Story of a Business Philosophy

by Isadore Sharp
Save up to 23%
Condition guide

Book Condition Guide

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This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

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*Books may be missing bundle media (e.g. CD, e-book code), if included.

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*Books may be missing bundle media (e.g. CD, e-book code), if included.

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This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9781591842446
Authors: Isadore Sharp
Publisher: Portfolio
Date of Publication: 2009-04-28
Format: Hardcover
Related Collections: History, Biographies & Memoirs, Business
Related Topics: Memoir, Autobiography, Biography Memoir, Biography, Leadership
Goodreads rating: 4.12
(rated by 805 readers)

Description

The founder of Four Seasons Hotels shares the philosophy and values that have made his legendary brand. How did a child of immigrants, starting with no background in the hotel business, create the world's most admired and successful hotel chain? And how has Four Seasons grown dramatically, over nearly a half century, without losing its focus on exceptional quality and unparalleled service? Isadore Sharp answers these questions in his engaging memoir, which doubles as a powerful guide for leaders in any field. He recalls the surprising history of his company, starting with its roots in his father's small construction business, which Sharp joined after getting a degree in architecture. Shifting into hotels wasn't easy, and he learned by trial and error. His breakthrough was a vision for a new kind of hotel, featuring superior design, top-quality amenities, and, above all, a deep commitment to service. Sharp realized that customers would gladly pay extra for a "home away from home" experience. But that would be possible only if everyone-from managers and supervisors to bellmen, servers, and housekeepers-was fully engaged. The front-line staff, who have the most contact with guests, can make or break a five-star reputation. Readers will be fascinated to learn how Four Seasons does it, year after year, in more than thirty countries around the world.
 

Building a global hotel empire through exceptional service.

If you're curious about how a vision can shape an entire industry, "Four Seasons" is a page-turner. Isadore Sharp’s journey from a modest beginning to establishing a gold standard in hospitality is not just inspiring but loaded with insights. Dive into this book for a masterclass in building a brand that's synonymous with excellence, and a reminder of how steadfast values can create an enduring legacy.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.