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Extreme Trust - Turning Proactive Honesty And Flawless Execution Into Long-Term Profits, Revised Edition

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Build Extreme Trust - Thrive in Transparent Times

Recommendation: - This book is a must-read for business owners and executives looking to establish and maintain trust in today's hyper-connected world. With practical insights and real-life examples, the authors guide you on how to navigate the challenges of transparency and build extreme trust with your customers and stakeholders. By prioritizing proactive honesty and flawless execution, you'll pave the way for long-term profits and a solid brand reputation.

Sale

Extreme Trust - Turning Proactive Honesty And Flawless Execution Into Long-Term Profits, Revised Edition

Regular price $7.90 $3.90 51% off
Unit price
per
ISBN: 9780143108559
Publisher: Portfolio
Date of Publication: 2016-06-21
Format: Paperback
Related Collections: Leadership, Business, Communication
Goodreads rating: 4.05
(rated by 204 readers)

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Description

Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive. In the age of smartphones and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, and similar outlets show little mercy for bad behavior. The bar for trustworthiness is higher than ever and continues to rise. Bestselling authors Don Peppers and Martha Rogers, Ph.D., argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively—even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it.With a wealth of fascinating research as well as practical applications, this book will show you how to earn—and keep—the extreme trust of everyone your company interacts with.
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Build Extreme Trust - Thrive in Transparent Times

Recommendation: - This book is a must-read for business owners and executives looking to establish and maintain trust in today's hyper-connected world. With practical insights and real-life examples, the authors guide you on how to navigate the challenges of transparency and build extreme trust with your customers and stakeholders. By prioritizing proactive honesty and flawless execution, you'll pave the way for long-term profits and a solid brand reputation.