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Sale

Extreme Trust - Turning Proactive Honesty And Flawless Execution Into Long-Term Profits, Revised Edition

by Martha Rogers, Don Peppers
Save up to 59%
Compare to estimated retail price: S$32.70  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Extreme Trust - Turning Proactive Honesty And Flawless Execution Into Long-Term Profits, Revised Edition - Thryft
Extreme Trust - Turning Proactive Honesty And Flawless Execution Into Long-Term Profits, Revised Edition - Thryft

Build Extreme Trust - Thrive in Transparent Times

Recommendation: - This book is a must-read for business owners and executives looking to establish and maintain trust in today's hyper-connected world. With practical insights and real-life examples, the authors guide you on how to navigate the challenges of transparency and build extreme trust with your customers and stakeholders. By prioritizing proactive honesty and flawless execution, you'll pave the way for long-term profits and a solid brand reputation.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Extreme Trust - Turning Proactive Honesty And Flawless Execution Into Long-Term Profits, Revised Edition

by Martha Rogers, Don Peppers
Save up to 59%
Compare to estimated retail price: S$32.70  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

ISBN: 9780143108559
Authors: Martha Rogers, Don Peppers
Publisher: Portfolio
Date of Publication: 2016-06-21
Format: Paperback
Related Collections: Business, Economics, Personal Development
Related Topics: Business, Communication, Management, Leadership
Goodreads rating: 4.05
(rated by 204 readers)

Description

Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive. In the age of smartphones and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, and similar outlets show little mercy for bad behavior. The bar for trustworthiness is higher than ever and continues to rise. Bestselling authors Don Peppers and Martha Rogers, Ph.D., argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively—even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it.With a wealth of fascinating research as well as practical applications, this book will show you how to earn—and keep—the extreme trust of everyone your company interacts with.
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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Build Extreme Trust - Thrive in Transparent Times

Recommendation: - This book is a must-read for business owners and executives looking to establish and maintain trust in today's hyper-connected world. With practical insights and real-life examples, the authors guide you on how to navigate the challenges of transparency and build extreme trust with your customers and stakeholders. By prioritizing proactive honesty and flawless execution, you'll pave the way for long-term profits and a solid brand reputation.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.