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Sale

Designing Experiences

by Mathew D. Duerden, J Robert Rossman, B. Joseph Pine II
Save up to 30%
Designing Experiences - Thryft
Designing Experiences - Thryft

Experience-driven economy: Deliver or Die.

"Designing Experiences" could be a good read for anyone interested in experience design. The book offers a comprehensive introduction to the topic and provides a framework of experience types. It features detailed instructions and real-world examples that clarify theoretical principles, making it useful for students and professionals alike. The unique feature of the book is that it synthesizes fundamental theories and methods from multiple disciplines and lays out a process for designing experiences from start to finish. It challenges the readers to reflect on what makes a great experience from the user's perspective, helping readers design innovative and indelible experiences, and move their organizations into the experience economy.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Designing Experiences

by Mathew D. Duerden, J Robert Rossman, B. Joseph Pine II
Save up to 30%
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9780231191685
Authors: Mathew D. Duerden, J Robert Rossman, B. Joseph Pine II
Publisher: Columbia Business School Publishing
Date of Publication: 2019-07-23
Format: Hardcover
Related Collections: Business
Related Topics: Leadership
Goodreads rating: 4.06
(rated by 109 readers)

Description

In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them.J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy.Designing Experiences features a foreword by B. Joseph Pine II.
 

Experience-driven economy: Deliver or Die.

"Designing Experiences" could be a good read for anyone interested in experience design. The book offers a comprehensive introduction to the topic and provides a framework of experience types. It features detailed instructions and real-world examples that clarify theoretical principles, making it useful for students and professionals alike. The unique feature of the book is that it synthesizes fundamental theories and methods from multiple disciplines and lays out a process for designing experiences from start to finish. It challenges the readers to reflect on what makes a great experience from the user's perspective, helping readers design innovative and indelible experiences, and move their organizations into the experience economy.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.