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Difficult People: Avoid Confrontation, Deal With the Problem, Improve the Atmosphere

by Ros Jay
$8.90
Difficult People: Avoid Confrontation, Deal With the Problem, Improve the Atmosphere
Difficult People: Avoid Confrontation, Deal With the Problem, Improve the Atmosphere

Navigate conflicts swiftly; enhance interpersonal harmony.

If you're frequently finding yourself in the midst of conflict at work or in your personal life and feel lost on how to manage the situation without making things worse, "Difficult People" by Ros Jay could be just what you need. The book's pragmatic approach offers strategies for quick thinking and effective communication to diffuse tensions and create a more positive environment. It's like a pocket guide to maintaining your cool and turning a potentially explosive situation into a constructive one.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Difficult People: Avoid Confrontation, Deal With the Problem, Improve the Atmosphere

by Ros Jay
$8.90
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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ISBN: 9780273653073
Authors: Ros Jay
Publisher: Ft Pr
Date of Publication: 2001-12-07
Format: Paperback
Related Collections: Business, Personal Development
Related Topics: Leadership, Self Help, Business, Personal Development, Psychology
Goodreads rating: 0.0
(rated by 0 readers)

Description

Life moves fast enough these days to keep you working at break-neck speed most of the time. What you can really do without is problem people who create unpleasantness and difficulties and just plain slow you down. In this age of fast working, difficult people aren't suddenly going to change personality overnight. So you're going to have to do the work instead. And it's not so bad really. Once you know the techniques for handling these people, you'll find it comes naturally before long. Whether they are domineering, or they constantly pass the buck, whether they are sulkers or just plain whingy, there are techniques for getting the best from everyone and making your own job a damn sight easier. This book is about difficult people wherever you encounter them at work, whether they are colleagues, bosses or your own team members.
 

Navigate conflicts swiftly; enhance interpersonal harmony.

If you're frequently finding yourself in the midst of conflict at work or in your personal life and feel lost on how to manage the situation without making things worse, "Difficult People" by Ros Jay could be just what you need. The book's pragmatic approach offers strategies for quick thinking and effective communication to diffuse tensions and create a more positive environment. It's like a pocket guide to maintaining your cool and turning a potentially explosive situation into a constructive one.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.