Special Offer
Buy 3, Get 1 Free On All Items Under S$10
Add 4 items under S$10 to your cart — the cheapest one is on us.
Sale
Dealing with Difficult People for Rookies: From Rookie to Expert in a Week
by
Frances Kay
Regular price
$16.90
Now $5.90
Save 65%
Compare to estimated retail price: S$38.56
- Unit price
- / per
The item you've got your eye on is secondhand. You probably already know that, but just in case!
The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.
Save 55%
Save 65%
Save 67%
Save 65%
Navigate workplace dynamics, enhance communication skills.
If you often find yourself walking on eggshells around certain colleagues, "Dealing With Difficult People for Rookies" offers a way out. Frances Kay provides actionable techniques that can turn you into a communication maestro. Tackling office politics can feel like a challenge, but with this book, you'll be equipped to handle even the trickiest of personalities. Get ready to transition from feeling out of your depth to being the go-to expert in managing workplace relationships.
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale
Dealing with Difficult People for Rookies: From Rookie to Expert in a Week
by
Frances Kay
Regular price
$16.90
Now $5.90
Save 65%
Compare to estimated retail price: S$38.56
- Unit price
- / per
The item you've got your eye on is secondhand. You probably already know that, but just in case!
The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.
Save 55%
Save 65%
Save 67%
Save 65%
Condition guide
Book Condition Guide
Books in Like New Condition
This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Very Good Condition
This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Good Condition
We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Well Read Condition
This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Find out more about our process here.
Editions
Quantity selected exceeds current stock
ISBN: 9780462099781
Authors:
Frances Kay
Publisher: Marshall Cavendish Corp
Date of Publication: 2011-01-01
Format: Paperback
Goodreads rating: 3.0
(rated by 5 readers)
Description
This is a practical guide for understanding and dealing with the wide range of characters you meet in your working life.
Adding product to your cart
Navigate workplace dynamics, enhance communication skills.
If you often find yourself walking on eggshells around certain colleagues, "Dealing With Difficult People for Rookies" offers a way out. Frances Kay provides actionable techniques that can turn you into a communication maestro. Tackling office politics can feel like a challenge, but with this book, you'll be equipped to handle even the trickiest of personalities. Get ready to transition from feeling out of your depth to being the go-to expert in managing workplace relationships.
Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Similar Reads
Uncover books linked by topic and theme
Business Books
Richard W. Lewis
|
Journey
Editions
The Absolut Book: The Absolut Vodka Advertising Story
$9.90
- Unit price
- / per
Goodreads rating: 4.12
$9.90
- Unit price
- / per
If you're intrigued by the intersection of art, marketing, and brand storytelling, "The Absolut Book" could be a captivating read. It's not just an homage to a successful advertising strategy; it's a dive into the creative process and a visual feast that celebrates the iconic Absolut bottle. The book might inspire you if you appreciate marketing ingenuity or the seamless blend of advertising and art.
A.G. Lafley, Mark W. Johnson |
Harvard
Business
Press
Seizing the White Space: Business Model Innovation for Growth and Renewal
$8.90
- Unit price
- / per
Goodreads rating: 3.98
$8.90
- Unit price
- / per
80% off est. retail
If you're feeling stuck in your business approach, "Seizing the White Space" may be the breakthrough you need. Mark Johnson turns the sometimes nebulous idea of business model innovation into actionable steps. He keeps it practical with real-world success stories, offering you a roadmap to rethink your business direction and find opportunities for growth that you might be overlooking. This book could be the catalyst for the next big shift in your career or company.
David Enrich
|
Custom
House
Dark Towers: Deutsche Bank, Donald Trump, and an Epic Trail of Destruction
Regular price
$17.90
$12.90
28% off
- Unit price
- / per
Goodreads rating: 3.97
Regular price
$17.90
$12.90
28% off
- Unit price
- / per
If you're into gripping tales that blend finance with scandal, "Dark Towers" is a book you might not want to miss. This isn't just another bank story; it's a deep dive into a world where money intersects with global politics and historical atrocities. The connection to high-profile figures like Donald Trump adds a layer of contemporary relevance that could keep you turning the pages well past bedtime.
James B. Stewart
|
Penguin
Press
Tangled Webs: How False Statements Are Undermining America From Martha Stewart to Bernie Madoff
$11.90
- Unit price
- / per
Goodreads rating: 3.68
$11.90
- Unit price
- / per
70% off est. retail
If you're intrigued by the intersection of law and ethics, "Tangled Webs" could offer you an incisive look into how perjury is not just a legal transgression but a mirror reflecting deeper societal issues. James B. Stewart weaves a compelling narrative that may change how you view truth and justice in high-profile cases.
Jill Abramson
|
Bodley
Head
Merchants of Truth: Inside the News Revolution
Regular price
$27.90
$16.90
39% off
- Unit price
- / per
Goodreads rating: 3.75
Regular price
$27.90
$16.90
39% off
- Unit price
- / per
If you're intrigued by the tumultuous transformation of news media, "Merchants of Truth" by Jill Abramson is a front-row ticket to the clash of titans in the journalism industry. Abramson's insider perspective sheds light on the power struggles and ethical dilemmas faced by both legacy newspapers and digital upstarts. The book doesn't just chart the rise and fall of media empires; it's a narrative that reveals the profound impact of technology and commerce on truth and democracy. As a witness to this revolution, you'll find "Merchants of Truth" both enlightening and essential to understanding today's media landscape.
Kim Malone Scott
|
Pan
Just Work: How to Confront Bias, Prejudice and Bullying to Build a Culture of Inclusivity
Regular price
$9.90
$4.90
51% off
- Unit price
- / per
Goodreads rating: 3.79
Regular price
$9.90
$4.90
51% off
- Unit price
- / per
72% off est. retail
If you've ever felt that your workplace could benefit from a more inclusive and respectful environment, "Just Work" by Kim Malone Scott could be a valuable guide for you. Scott, known for her insightful approach to management in "Radical Candor," offers a practical framework to address bias, prejudice, and bullying. This isn't just about ethics; it's about making your team, and by extension your business, stronger through fairness and diversity. Exploring this could be a step towards creating the professional culture you believe in.
Steven Van Belleghem
|
Kogan
Page
When Digital Becomes Human: The Transformation of Customer Relationships
$13.90
- Unit price
- / per
Goodreads rating: 3.84
$13.90
- Unit price
- / per
71% off est. retail
If you're grappling with customer engagement in a world where tweets can feel more personal than handshakes, "When Digital Becomes Human" could be your playbook. Imagine refining your digital strategy, but with a soulful twist that makes each customer interaction resonate deeply. This book might just be the key to blending efficiency with empathy, making your business not just a brand, but a community favorite.
Jan-Benedict Steenkamp, Laurens Sloot |
Kogan
Page
Retail Disruptors: The Spectacular Rise and Impact of the Hard Discounters
Regular price
$24.90
$15.90
36% off
- Unit price
- / per
Goodreads rating: 4.22
Regular price
$24.90
$15.90
36% off
- Unit price
- / per
68% off est. retail
If you're fascinated by how retail giants like Aldi and Lidl have effectively shaken up the traditional market, "Retail Disruptors" is a must-read. It offers a deep dive into their lean operations and customer-focused strategies, providing a valuable perspective for anyone interested in the evolving landscape of retail or looking to adapt in a market where these disruptors are setting new rules.
Philip Fernbach, Steven Sloman |
Riverhead
Books
The Knowledge Illusion: Why We Never Think Alone
$39.90
- Unit price
- / per
Goodreads rating: 3.84
$39.90
- Unit price
- / per
This book could really resonate with you if you're fascinated by the complexities of human cognition. Sloman and Fernbach delve into how we compensate for our individual cognitive limits by leaning on society's collective understanding. It's a compelling read that will give you a new perspective on how knowledge works and might even change how you think about your own thought processes.
$16.90
- Unit price
- / per
If you're fascinated by how collective intelligence is transforming our world, "We-Think" will feel like a map to the new frontier. Leadbeater deftly illustrates how platforms like Wikipedia and YouTube signify a shift from passive consumption to active, creative participation. It's thought-provoking and illuminates how this collective mindset is changing everything from work to politics.
Personal Development Books
Gary Chapman
|
Bethany
House
Love Is a Verb: Stories of What Happens When Love Comes Alive
Regular price
$8.90
$6.90
22% off
- Unit price
- / per
Goodreads rating: 3.82
Regular price
$8.90
$6.90
22% off
- Unit price
- / per
72% off est. retail
If you're someone who believes that love extends beyond just the warm, fuzzy feelings we read about in fairy tales, "Love Is a Verb" could resonate deeply with you. Gary Chapman offers insights through real-life anecdotes that could provide you with a fresh perspective on cultivating love through actions, something that might just change your approach to relationships and deepen your connections.
O, The Oprah Magazine
|
Pan
Macmillan
India
O's Little Guide to Finding Your True Purpose
Regular price
$11.90
$3.90
67% off
- Unit price
- / per
Goodreads rating: 3.52
Regular price
$11.90
$3.90
67% off
- Unit price
- / per
75% off est. retail
If you're feeling adrift or in search of a deeper meaning in life, this book could be a comforting companion. It's a collection of thoughtful essays and stories curated by the wise souls at O, The Oprah Magazine. Known for its empathetic approach to life's big questions, it offers both solace and actionable insights for finding your path.
Michael D. Robbins
|
University
Of
The
Seven
Rays
Publishing
House
Tapestry of the Gods
$14.90
- Unit price
- / per
Goodreads rating: 4.63
$14.90
- Unit price
- / per
If you're fascinated by the deeper aspects of metaphysical thought and the hidden patterns that govern the universe, "Tapestry of the Gods" might just resonate with you. Robbins' intricate exploration of esoteric philosophy opens up a tapestry of insights that could provide a transformative understanding, making your view of the cosmos even more profound and interconnected.
Henryk Skolimowski
|
Penguin
Books
The Participatory Mind
$8.90
- Unit price
- / per
Goodreads rating: 4.0
$8.90
- Unit price
- / per
If you're someone who believes in the deep connection between our intellect and emotions, "The Participatory Mind" by Henryk Skolimowski could be an enlightening read for you. Skolimowski proposes that mending the fragmented human psyche calls for an integration of our mental and emotional capacities. You'll be immersed in a philosophy that challenges the Western mind to revisit and reharmonize with the spiritual, presenting a potential paradigm shift in how we view ourselves and our world.
John P. Kotter
|
Harvard
Business
Review
Press
Accelerate: Building Strategic Agility for a Faster Moving World
Regular price
$13.90
$8.90
36% off
- Unit price
- / per
Goodreads rating: 3.55
Regular price
$13.90
$8.90
36% off
- Unit price
- / per
73% off est. retail
"Accelerate" would resonate with you if you're navigating the fast-paced currents of modern business. John Kotter offers insights into why traditional hierarchies falter in the face of change and how a dual operating system can fuel strategic agility and rapid innovation. It's a guidebook for pioneers craving to transform their organizations and seize big opportunities. With Kotter's reputation and practical framework, you're looking at a crucial read for staying ahead in today's tumultuous market.
John Updike
|
Penguin
Self-Consciousness: Memoirs
Regular price
$14.90
$6.90
54% off
- Unit price
- / per
Goodreads rating: 3.81
Regular price
$14.90
$6.90
54% off
- Unit price
- / per
Delving into "Self-Consciousness" by John Updike is like embarking on a multi-layered discovery. The author's introspective analysis of his life and times, with the backdrop of major events like the Vietnam War, combined with his masterful prose, makes this memoir a resonant experience. It's a book that could appeal to anyone interested in the intersections of personal struggle, history, and the crafting of self-identity through the eyes of an acclaimed author.
Albert van der Meer, Daniel Griffin |
Bloomsbury
Business
Press Start: Using Gamification to Power-Up Your Marketing
Regular price
$19.90
$16.90
15% off
- Unit price
- / per
Goodreads rating: 3.89
Regular price
$19.90
$16.90
15% off
- Unit price
- / per
If you find the intersection of gaming and marketing fascinating, "Press Start" could be a game-changer for you. It's like having a manual that demystifies how game design can make marketing strategies more compelling. Picture turning your customers' interaction with your brand into an addictive and rewarding game—that's what this book might help you achieve.
Philip Fernbach, Steven Sloman |
Riverhead
Books
The Knowledge Illusion: Why We Never Think Alone
$39.90
- Unit price
- / per
Goodreads rating: 3.84
$39.90
- Unit price
- / per
This book could really resonate with you if you're fascinated by the complexities of human cognition. Sloman and Fernbach delve into how we compensate for our individual cognitive limits by leaning on society's collective understanding. It's a compelling read that will give you a new perspective on how knowledge works and might even change how you think about your own thought processes.
Arianna Huffington
|
Harmony
Thrive: The Third Metric to Redefining Success and Creating a Life of Well-Being, Wisdom, and Wonder
$18.90
- Unit price
- / per
Goodreads rating: 3.69
$18.90
- Unit price
- / per
50% off est. retail
If you're feeling the weight of your ambitions starting to crush your sense of joy, then "Thrive" is like a lifeline thrown into the frantic sea of modern success. Arianna Huffington draws from her personal crash-and-burn to show you that clinging to traditional success metrics can undermine your health, happiness, and relationships. This book could be your gateway to a balanced life, where well-being and wisdom walk hand in hand with achievement.
Lois Kelly, Carmen Medina |
O'reilly
Media
Rebels at Work
Regular price
$9.90
$5.90
40% off
- Unit price
- / per
Goodreads rating: 3.8
Regular price
$9.90
$5.90
40% off
- Unit price
- / per
84% off est. retail
"Rebels at Work" might just resonate with you if you're feeling a bit stuck or unheard at your job. It's like having a wise mentor guiding you on how to thoughtfully disrupt the status quo—without stepping on too many toes. For anyone who believes in positive change but isn't in the top-tier management, this book could be the playbook to making your voice heard and your ideas take flight.