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Management and Control of Quality

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Excellence through Total Quality Management principles

"If you are a manager seeking to improve your organization's performance by adopting Total Quality Management principles, this book is a must-read. The author takes a practical approach to the application of the Baldrige Criteria and offers comprehensive guidance on quality management frameworks. With its updated content, this book will help you achieve excellence in your organization."

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Sale

Management and Control of Quality

Regular price $35.90 Now $9.90 Save 72%
Unit price
per
ISBN: 9780538882422
Date of Publication: 1998-06-19
Format: Hardcover
Related Collections: Business, Economics, Personal Development
Goodreads rating: 4.0
(rated by 97 readers)

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Description

Evans/Lindsay is a market leader in this area. James Evans is a well-known author in the field, and is the current president of the Decision Sciences Institute. With his past experience as an examiner for the Malcolm Baldrige Award, the text, chapters and content, are heavily influenced by the framework and essential content of the Malcolm Baldrige National Quality Award criteria. The authors believe the principles of total quality as reflected in the Baldrige Award provide the best overall synthesis of the concept of quality. The text continues to provide a managerially-oriented, integrated view but also blends technical topics as well. All chapters have been updated to reflect the most current thinking in the profession.
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Similar Reads

Excellence through Total Quality Management principles

"If you are a manager seeking to improve your organization's performance by adopting Total Quality Management principles, this book is a must-read. The author takes a practical approach to the application of the Baldrige Criteria and offers comprehensive guidance on quality management frameworks. With its updated content, this book will help you achieve excellence in your organization."

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.