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Managing For Quality And Performance Excellence

by William M. Lindsay, James R. Evans
$6.06
Managing For Quality And Performance Excellence - Thryft
Managing For Quality And Performance Excellence - Thryft

High-performance management practices for quality assurance

This book is a must-read for anyone interested in improving the quality management practices of their organization. It covers a wide range of topics, including ISO 9000 certification standards, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. The authors, both experts in the field, provide clear and concise explanations of complex concepts, and the many real-world examples help readers understand how to put these practices into action. If you're looking to become a Certified Quality Manager, this book covers most of the Body of Knowledge required for ASQ certification.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Managing For Quality And Performance Excellence

by William M. Lindsay, James R. Evans
$6.06
ISBN: 9780324783209
Authors: William M. Lindsay, James R. Evans
Publisher: South-Western Cengage Learning
Date of Publication: 2010-01-01
Format: Hardcover
Related Collections: Business, Economics, Personal Development
Related Topics: Management, Leadership, Quality Management, Finance, Society, Sociology, Business, Leadership, Productivity
Goodreads rating: 3.77
(rated by 134 readers)

Description

Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.
Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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Similar Reads

High-performance management practices for quality assurance

This book is a must-read for anyone interested in improving the quality management practices of their organization. It covers a wide range of topics, including ISO 9000 certification standards, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. The authors, both experts in the field, provide clear and concise explanations of complex concepts, and the many real-world examples help readers understand how to put these practices into action. If you're looking to become a Certified Quality Manager, this book covers most of the Body of Knowledge required for ASQ certification.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.