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Just Arrived

Crucial Conversations: Tools for Talking When Stakes Are High

by Joseph Grenny, Kerry Patterson, Ron McMillan
$7.90
Compare to estimated retail price: S$29.90  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Crucial Conversations: Tools for Talking When Stakes Are High
Crucial Conversations: Tools for Talking When Stakes Are High

Mastering the art of effective communication

This book could be a good read for you if you often find yourself struggling to express your thoughts and emotions during crucial conversations. It provides you with practical tools and strategies to help you navigate through difficult discussions, transform conflicts into productive dialogues, and create a safe space for open communication. By learning how to effectively communicate, you can improve your relationships and have a positive impact on crucial moments that shape your life.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Just Arrived

Crucial Conversations: Tools for Talking When Stakes Are High

by Joseph Grenny, Kerry Patterson, Ron McMillan
$7.90
Compare to estimated retail price: S$29.90  

The item you've got your eye on is secondhand. You probably already know that, but just in case!

The estimated retail price shown next to any listed item represents the first-hand prices we've seen elsewhere, or the estimated original retail price of a comparable item of the same quality, construction and material offered elsewhere in new condition.

Condition guide

Book Condition Guide

Books in Like New Condition

This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Very Good Condition

This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Good Condition

We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

Books in Well Read Condition

This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.

*Books may be missing bundle media (e.g. CD, e-book code), if included.

 

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Special Offer

Sale: Buy 2 Get 1 Free

Add any 3 preloved items to your cart and use code B2G1F at checkout. Ends 12/7/26 11:59PM SGT.

ISBN: 9780071771320
Authors: Joseph Grenny, Kerry Patterson, Ron McMillan
Publisher: McGraw Hill
Date of Publication: 2012-09-09
Format: Paperback
Related Collections: Business, Sociology, Personal Development
Related Topics: Personal Development, Self Help, Leadership, Communication, Management, Psychology, Business, Personal Development, Leadership
Goodreads rating: 4.07
(rated by 84475 readers)

Description

The New York Times and Washington Post bestseller that changed the way millions communicate. Crucial Conversations draws our attention to those defining moments that literally shape our lives, our relationships, and our world. This book deserves to take its place as one of the key thought leadership contributions of our time.—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People. "The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."—Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R) The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: - Prepare for high-stakes situations - Transform anger and hurt feelings into powerful dialogue - Make it safe to talk about almost anything - Be persuasive, not abrasive
 

Mastering the art of effective communication

This book could be a good read for you if you often find yourself struggling to express your thoughts and emotions during crucial conversations. It provides you with practical tools and strategies to help you navigate through difficult discussions, transform conflicts into productive dialogues, and create a safe space for open communication. By learning how to effectively communicate, you can improve your relationships and have a positive impact on crucial moments that shape your life.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.