Don't Mess With My Professionalism: How to Resolve Conflict Across Cultures

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Navigate workplace culture clashes for business success.

If you’ve ever found yourself puzzled or frustrated by differing workplace behaviors in a multicultural setting, this book is a must-read. Vanessa Barros lays out a clear and practical framework, the ACE model, to tackle the persistent issue of intercultural conflict. With this book, you can turn potential misunderstandings into opportunities for collaboration and growth, making it an invaluable resource for anyone working in the increasingly global business environment.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

Don't Mess With My Professionalism: How to Resolve Conflict Across Cultures

Regular price $40.90
Unit price
per
ISBN: 9789814882842
Date of Publication: 2020-03-24
Format: Paperback
Related Collections: Personal Development, Business, Sociology
Goodreads rating: 3.0
(rated by 2 readers)

Description

ACE-ing business through intercultural conflict resolution. Questioning others’ professionalism is an immediate negative reaction that many international executives have when facing workplace behavior which is culturally different from theirs. ‘Professionalism’ becomes the alibi for ethnocentrism which in turn jeopardizes relationships at work and reduces chances of success in the ever-growing multicultural business world. Such phenomenon may help explain why 70% of Mergers and Acquisitions that fail are due to cultural differences, whether these may be corporate or national. According to another research, 60 to 80% of all difficulties in organizations stem from conflicts between employees. These difficulties increase when cultures collide. This book goes beyond individual views of “professionalism” to discuss the complex intercultural conflict phenomenon at work and propose practical ways to resolve it effectively. The distillation of our research enabled us to unveil a framework for intercultural conflict resolution called ACE, which consists of three steps: i) Attending to the emotions; ii) Contextualizing the conflict; iii) Exploring conflict resolutions.
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Similar Reads

Navigate workplace culture clashes for business success.

If you’ve ever found yourself puzzled or frustrated by differing workplace behaviors in a multicultural setting, this book is a must-read. Vanessa Barros lays out a clear and practical framework, the ACE model, to tackle the persistent issue of intercultural conflict. With this book, you can turn potential misunderstandings into opportunities for collaboration and growth, making it an invaluable resource for anyone working in the increasingly global business environment.

Note: While we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.