Personal Development

"If you are a manager seeking to improve your organization's performance by adopting Total Quality Management principles, this book is a must-read. The author takes a practical approach to the application of the Baldrige Criteria and offers comprehensive guidance on quality management frameworks. With its updated content, this book will help you achieve excellence in your organization."

Juran on Quality by Design offers a comprehensive approach to planning quality that is applicable to the three major sectors of the economy. This book provides a practical plan for companies to achieve their strategic, market-driven goals by following a structural approach to planning quality. J.M. Juran emphasizes the importance of setting quality goals, planning in "multifunctional" processes, establishing data bases for quality planning, motivating managers and the work force, and introducing quality planning into organizations. It is an essential read for any business seeking to improve their quality planning and achieve success.