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Transform your service and delight your customers!
Recommendation: This book is a must-read for anyone looking to improve their service and create exceptional customer experiences. With practical strategies and action steps, it guides you on how to elevate your service to new heights. By implementing the techniques and building a service culture, you can boost customer loyalty, increase profits, and enjoy the reputation you deserve. With its engaging writing style and wealth of examples, this book will inspire you to take your service to the next level.
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ISBN: 9789810421328
Estimated First-hand Retail Price: $25.06
Authors:
Ron Kaufman
Publisher: Ron Kaufman Pte Ltd
Date of Publication: 2000-03-01
Format: Paperback
Goodreads rating: 4.18
(rated by 11 readers)
Description
Product Condition: Pen / Pencil Marks.
Condition guide
Book Condition Guide
Books in Like New Condition
This book may contain very minor cosmetic defects, but it is in pristine condition. There should be no yellowing, no foxing, no water damage, and no annotations of any kind on the cover and the pages. For paperbacks, there should not be any crease marks on the spine. This book is good as new — lucky you!
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Very Good Condition
This book has been used, but it is still in a clean condition. There should be no foxing or annotations of any kind on the inner pages, but a sparse amount may be present on the cover, title pages, or outside edges of the book. There should be no water damage of any kind. For paperbacks, there may be light crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Good Condition
We do our best to ensure the quality of our books, but there is no escaping the wear and tear that comes with time. Slight foxing and some annotations may be present on the pages and the cover. There should be no water damage of any kind. For paperbacks, there may be several crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
Books in Well Read Condition
This is a well-read book, which means that the previous owner probably really enjoyed it! The cover and pages may include moderate foxing and annotations, but the text is not obscured and still readable. Moderate cosmetic defects and minor water damage may be present on the edges of the book. For paperbacks, there may be multiple crease marks on the spine.
*Books may be missing bundle media (e.g. CD, e-book code), if included.
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Transform your service and delight your customers!
Recommendation: This book is a must-read for anyone looking to improve their service and create exceptional customer experiences. With practical strategies and action steps, it guides you on how to elevate your service to new heights. By implementing the techniques and building a service culture, you can boost customer loyalty, increase profits, and enjoy the reputation you deserve. With its engaging writing style and wealth of examples, this book will inspire you to take your service to the next level.
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