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Telecommunications Convergence - Bridging the Gap Between Technologies and Services

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Tech, companies, services converge for customer service insights.

If you're fascinated by the ever-changing world of telecommunications and want to gain a deep understanding of how technologies, companies, and services come together to create exceptional customer experiences, "Telecommunications Convergence - Bridging The Gap Between Technologies And Services" is the perfect read for you. This book delves into the intricacies of converging technologies, explores the role of companies in providing customer service, and uncovers the secrets behind creating customer-centric services. Get ready to gain valuable insights that will help you stay ahead in the dynamic world of telecommunications.

Sale

Telecommunications Convergence - Bridging the Gap Between Technologies and Services

Regular price $9.90 $4.90 51% off
Unit price
per
ISBN: 9780071387859
Authors: Steven Shepard
Date of Publication: 2002-02-19
Format: Paperback
Related Collections: Business, Communication, Technology
Related Topics: Business, Communication, Technology
Goodreads rating: 3.0
(rated by 1 readers)

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Description

This volume examines the three components of the convergence phenomenon - technologies, companies and services - in order to help the reader understand how the fundamentals of customer service are created.
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Tech, companies, services converge for customer service insights.

If you're fascinated by the ever-changing world of telecommunications and want to gain a deep understanding of how technologies, companies, and services come together to create exceptional customer experiences, "Telecommunications Convergence - Bridging The Gap Between Technologies And Services" is the perfect read for you. This book delves into the intricacies of converging technologies, explores the role of companies in providing customer service, and uncovers the secrets behind creating customer-centric services. Get ready to gain valuable insights that will help you stay ahead in the dynamic world of telecommunications.