This book could be a good read for anyone looking to improve their communication skills at work. With a strong multicultural focus and emphasis on working in teams, the book provides practical, real-world advice for improving communication in the workplace. Its updated coverage of intercultural communication and new communication networks make it a relevant read for modern workplaces. Users would appreciate its clear and easy-to-understand writing style and the use of examples to illustrate communication principles.

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The leading text in business communication, "Communicating at Work" takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. Its combination of clear writing and effective use of tables makes this text an excellent teaching tool. The ninth edition provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving.

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