In this provocative new guide for managers, chairman Bill Pollard explains the reason behind the enormous growth and success of ServiceMaster: its commitment to the development of its people. In its responsibility to employ and manage over 200,000 employees and serve more than six million customers in thirty-one countries, ServiceMaster perceives value in not only what people are producing but what they are becoming in the process.

Author: C. William Pollard
Format: Hardback
Number of Pages: 176
Publisher: HarperCollins s Inc
Publication Date: 31 Oct 1996

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